A chat bot is nothing more than a machine that can communicate via chat. While it's true that messaging systems have been around for quite some time, chat bots are quite new and this is the reason why there is a lot of hype in the market today. So, if you wish to be a part of this industry, here are the basic steps that you need to follow.
First, you will have to determine whether your bot is going to be an interactive or a simple one. There are bots available that have to respond to human responses and there are also those that respond only to signals. Hence, it is important that you take into account whether you want your bot to interact with the users or respond only to its signals.
Second, you will have to choose whether your bot is going to be an online bot or a text-based one. The latter of the two is very popular today because it can easily reach more people and since you can maintain a conversation with your bot, it will always be beneficial. However, most bots today run on text based programs. Therefore, if you would like to go for an interactive bot, you will have to run your bot as an online bot.
Thirdly, you will have to determine how to define the need of your bot. If you would like to increase sales, then it would be advisable to make use of AI techniques and this would allow you to enhance the functionality of your bot. However, if you would like to test the waters first, then you can use a conversational interface.
Fourthly, you will have to determine whether you are going to design your bot by yourself or if you are going to outsource the designing of your chat bot. While you might want to go for design by yourself, it is essential that you remember that there are a lot of tasks which have to be carried out by professionals in order to optimize the effectiveness of your bot. Hence, it is always wise to outsource the designing of your bot.
Fifthly, you will have to decide whether you are going to incorporate a UI or not in your bot. There are a lot of bots available in the market today which do not feature a UI. In such cases, it is necessary that you know how to build a UI.
Sixthly, you will have to determine whether you are going to connect to your Messenger Bot through a local server or a cloud server. There are a lot of companies today, which are offering a lot of cloud servers which have unlimited bandwidth. Hence, you will have to consider whether you would like to make use of these servers or not.
Seventhly, you will have to determine the pricing of your bot. There are a lot of companies who provide these services at a very affordable price. This is why you should consider how much your bot will cost you.
Eighthly, you will have to determine the source of your bot. There are a lot of companies who offer many of these bots nowadays and hence you should be careful about who you will go for. There are a lot of people who get scammed easily, so it is always advisable that you choose the company carefully.
Ninthly, you will have to decide the delivery option for your bot. There are a lot of companies that deliver software via email but you can also opt for a web portal where you can get your bot's delivered directly to your customers. It is always advisable that you consider this option because it ensures a higher number of users.
Tenthly, you will have to verify whether you are going to advertise your bot via social media. Some bots have been generating a lot of buzz in the market and since this is the case, it is necessary that you implement a social media campaign to promote your bot. After all, there are millions of Facebook users in the world and a big percentage of them are just waiting for your bot to come up.
All in all, you will have to consider these tips to ensure that your bot is able to receive a lot of attention. In case you are unable to implement these tips, then it would be advisable that you hire a professional who can implement your bot for you.